·        Automated Teller Machine (ATM) Cards -- 24-hour access to your Credit Union savings account through worldwide ATMs and the CIRRUS^® network.

·         To avoid ATM fees in the state of North Carolina -- You can use any Coastal Federal Credit Union ATM or CASHPOINTS ATM. There are over 600 CASHPOINTS ATMs located throughout the state.

Surcharge-free ATMs are available in Pennsylvania, West Virginia, Maryland, Virginia, Ohio, and North Carolina at over 350 Sheetz Convenience Stores. Sheetz is open 24 hours a day, 365 days a year.  To locate a store near you, visit www.sheetz.com or phone 800-487-5444.   

·         Virtual BranchÒ Home Banking -- Provides you the ability to access your accounts through the Internet 24 hours a day, any day of the year! Here's a sample of what you can do through Virtual Branch^®: view your current transaction history, view your current account balances, and transfer funds between your accounts.

·         Bill Pay (PayIT) -- Bill Pay (PayIT) is integrated with Virtual Branch providing all your online banking services with a single link, single sign-on, same site convenience, and no monthly usage fees. Pay your bills whenever you get the urge!  No checks to write, no envelopes to lick, no stamps to stick….just a click! 

·         “TellerLine” Audio Response System -- You can make inquiries and transfers on both savings and checking accounts by using any touch-tone phone along with your account and PIN numbers.

·         Debit Cards -- Use your Credit Union CheckCard (debit card) for checking withdrawals, savings withdrawals, or use your debit card to shop for your everyday and holiday needs anywhere MasterCard^® is accepted. You can get cash back at any participating PULSE PAY^® point-of-sale terminal. Your debit card is protected by a fraud detection system that tracks potential fraudulent activity on your debit card.

·         Lost or Stolen Debit Card Information

If you believe your debit card has been lost or stolen or that someone has transferred or may transfer money from your account without your permission, please notify us at once. Telephoning is the best way of keeping your possible losses down. Refer to your Membership and Account Agreement for crucial timing and liability limits.

      During Office Hours:

      888-932-8148 WFCU Toll-Free

919-483-1648 Main Branch

919-483-8844 Moore Drive Branch

919-269-1225 Zebulon Branch

252-758-3279 Greenville Branch

252-430-3654 Henderson Branch

      After Hours, Weekends, and Holidays:

      800-472-3272 Within the United States

      973-656-2345 Outside the United States (for collect calls) 

·         Depository Drop Boxes -- You can make deposits and loan payments at one of our conveniently located depository drop boxes. (Please do not deposit cash in drop boxes.)

1. Members in the Research Triangle Park area who are not GlaxoSmithKline employees should use the Cornwallis Campus drop box.

2. Members in the Greenville, North Carolina area who are not DSM Pharmaceutical, Inc. employees should use the Easy Street drop box.

The drop boxes are located at the following sites:

• Cornwallis Road Campus      Credit Union Main Branch, exterior hallway
  GlaxoSmithKline, Main Building
  3030 Cornwallis Road; Research Triangle Park, North Carolina



• Moore Drive Campus      Inside the front entrance vestibule of Sanders Center
  GlaxoSmithKline, Sanders Building
  5 Moore Drive; Research Triangle Park, North Carolina



• Zebulon      Security Post at the Main entrance
  GlaxoSmithKline
  1011 N. Arendell Avenue; Zebulon, North Carolina



• Greenville      250-C Easy Street
  Welcome Federal Credit Union
  Greenfield North Shopping Center
  Greenville, North Carolina



• Greenville      On-site at DSM Pharmaceuticals, Inc.
  DSM Pharmaceuticals, Inc.
  5900 Martin Luther King Jr. Highway
  Greenville, North Carolina

Holiday schedules will be posted at each box location. Under normal circumstances, deposits are removed from the drop boxes at 10:00 a.m. each business day.