Privacy Policy Statement

Welcome Credit Union (WCU) recognizes the importance of our responsibility in protecting our members' private information. We want to protect the personal and financial information that you have entrusted to us. Therefore, we have developed the following privacy policy and approach that respects and addresses your needs. We will use your personal information as appropriate in the normal course of our business to provide the products and services you request.

Information We Collect

When you apply for a Credit Union account or service, we collect, retain, and use your nonpublic personal information so that we can provide the products and services you request. Nonpublic personal information about you is collected from the following sources:

• Information we receive from you on applications or other forms, such as your name, address, social security number, assets, and income.

• Information about your transactions with us or others, such as your account balance, payment history, and credit card usage.

• Information we receive from consumer reporting agencies, such as your creditworthiness and credit history.

• Information obtained when verifying the information you provide on an application or other forms, such as from your current or past employers or from other institutions where you conduct financial transactions.

• Information about your transactions with nonaffiliated third parties.
  

Information We Share

To provide you with competitive financial products and superior service, we share information within WCU and give information on a limited basis to our external service providers who help us deliver products such as printed checks, ATM and debit cards, and insurance products/services.

We may disclose nonpublic personal information about our members and former members as permitted by law. We do not and will not sell or provide personal information to third parties for independent use. We may disclose part or all of the information we collect about you with nonaffiliated third parties who provide processing or servicing for your transactions through the Credit Union. This would include, for example:

• Disclosures in connection with processing, servicing or maintaining records related to financial products or services including, but not limited to, Virtual Branch, Tellerline, debit cards, ATM cards, and loans.

• Disclosures that are required, usual, or appropriate to provide confirmations, records, or information on financial services or products involving your agents or brokers;

• All disclosures otherwise necessary to effect, administer, or enforce transactions that you request or authorize.

• Financial service providers, such as those that provide mortgage, securities, brokerage, and insurance services.

• We may also disclose information we collect about you under other circumstances as permitted or required by law. These disclosures typically include information required to process transactions on your behalf, conduct the operations of our Credit Union, or protect the security of our financial records.

Information We Share For Marketing Purposes

We may disclose the information we collect about you to companies that cooperate with us as part of marketing programs or other services. To protect our members’ privacy, we only work with companies that agree to maintain strong confidentiality protections and limit the use of the information we provide. We do not permit these companies to sell the information we provide to them to other third parties. They are prohibited from disclosing or using the information for any purpose other than carrying out the marketing programs or other services requested by the Credit Union.

If you prefer that we do not disclose nonpublic personal information about you to nonaffiliated third parties that perform marketing services on our behalf or other financial institutions with whom we have joint marketing agreements, you may “opt out” of those disclosures. That is, you may direct us not to make those disclosures (other than disclosures permitted by law). If you wish to opt out, please phone us at 1-800-545-2965, extension 31648 or extension 38844. (Note: When an account owner chooses to opt out, the request is on the behalf of all joint account owners.) Once we receive your request, we have a reasonable amount of time to stop the disclosures.

Disclosure of Information About Former Members

If you decide to terminate your membership with WCU, we will adhere to the privacy policies and practices as described in this notice and will not share information we have collected about you, except as permitted or required by law.

How We Protect Your Information

WCU restricts access to your nonpublic personal and account information to those employees who have specific business purposes in utilizing your data. Our employees are trained in the importance of maintaining confidentiality and member privacy. We maintain physical, electronic, and procedural safeguards that comply with federal regulations and leading industry practices to safeguard your nonpublic personal information. Protecting your privacy is an ongoing process. We will continue to review the measures we take to safeguard your personal information.

WCU has a separate Web Site Privacy Policy Statement that is posted on our Internet web site at http://www.welcomecu.org.

If you have any questions, please contact us at 1-800-545-2965, extension 31648 or extension 38844.

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