Thanks for Reaching out to Welcome Federal Credit Union

Many Welcome FCU services are available even when our branches are closed. While you wait, you can access our website, apply for loans, learn about accounts, digital banking, or find branches and contact information.

Leave a Message

Leave us an email or ask a question in the bottom right hand corner, and a member of our team will get back to you during business hours. You’re Always Welcome.

MemberService@WelcomeCU.org
  • Online and Mobile Banking

    If you currently have online banking, log in via the website. Online and mobile banking services are available 24 hours a day, 7 days a week.

    Otherwise, you can still apply for a loan here.

     

    With online banking you may:

     

    • Check balances and transaction history
    • Transfer funds between accounts
    • Deposit checks with Mobile Deposit
    • Pay bills
    • Apply for loans
    • Request to add accounts
    • Monitor account activity
    • Manage your debit cards

     

    To set up online banking, please contact your local branch during business hours.

     

    Download the App on the App Store (iOS)

     

    Download the App on the Google Play Store (Android/Samsung)

     

    Learn More about Digital Banking

     

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  • Mobile Banking: Manage Your Debit Card from the App

    • Instantly turn your debit card on or off
    • Receive real-time transaction alerts
    • Monitor card activity and spending
    • Set controls and restrictions for added security
    • Report a lost or stolen card
    • Manage your card without visiting a branch or calling

    You must first enroll in online banking through our website on a computer or desktop before you can access mobile banking. To set up online banking, please contact your local branch during business hours.

     

    Download the Welcome FCU App on the App Store (iOS)

     

    Download the Welcome FCU App on the Google Play Store (Android/Samsung)

     

  • Lost or Stolen Cards

    If your card is lost or stolen, report it immediately, at any time of day.

     

    Lost Debit Card
    Call: (800) 472-3272

     

    Lost Credit Card
    Call: (888) 918-7313

     

  • ATMs, Deposit Access & Night Drop

    24/7 ATM Access

     

    • Withdraw cash at Welcome FCU ATMs and participating ATM partner locations.
    • Deposit cash 24/7 at our Morrisville and Greenville ATMs.

    See WFCU and In-Network ATM Locations

     

    Night Drop


     

    Need to leave a deposit after branch hours? Secure night drop is available at Zebulon, Morrisville, and Greenville Welcome FCU branches. Deposits placed in the night drop will be processed on the next business day.

     

  • Telephone Banking

    With just a mobile or a touch-tone phone, you can get account balances, make transfers and payments, and more using TellerLine, our telephone banking system. Your account is within reach 24/7/365 by calling (800) 513-5847.

    Now you can take care of tasks while you’re on the go. Simply enter your account number and PIN and you’re in!

     

    • Balance Inquiries
    • Checking Information
    • Loan Information
    • Transfers
    • History Inquiries
    • Withdrawals (by check)

     

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  • Apply for Membership

    Ready to join Welcome FCU? Complete your membership application anytime, day or night. Becoming a member gives you access to competitive rates, personalized service, convenient digital banking, and the full range of Welcome FCU products and benefits.

     

    Join Welcome FCU Today

     

  • Add an Account

    Log in to your Online Banking and select “New Account” to add another deposit account (checking, savings, club accounts, and great rates on certificates), or access the application directly from this link.

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  • Apply for a Loan

    Whether you’re financing a vehicle, planning a home improvement project, or need funds for life’s next step, you can apply for a Welcome FCU loan online whenever it’s convenient for you. Our online application is secure, simple, and available 24/7. We will review your application on the next business day.

     

    Log in to your Online Banking and select “New Account” to apply, or access the application directly from this link.

     

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  • Mortgage Payments

    Need to make a mortgage payment after hours? Use our secure online payment portal to make a payment, day or night.

     

    Make a Mortgage Payment

     

  • Credit Card Payments

    Make a payment on your Welcome FCU credit card any time.

     

    Make a Credit Card Payment

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  • Become a Member

    Ready to join Welcome FCU? You can start your membership application online anytime, even after our branches are closed. Our team will review your application and follow up with next steps during regular business hours.

     

    Become a Member

🗓️ Scheduled Maintenance: Online banking will be temporarily unavailable on May 19, 2026, from 2:00 a.m. ET to 9:00 a.m. ET as we complete a scheduled upgrade. We appreciate your patience.

🗓️ Henderson Branch: Our Henderson branch will be open from 10 AM - 3 PM on Thursday, August 20.

🗓️ Welcome Federal Credit Union will be closed on Monday, May 25 in observance of Memorial Day.

🗓️ Welcome Federal Credit Union will be closed on Friday, June 19 in observance of Juneteenth.

🗓️ Welcome Federal Credit Union will be closed on Friday, July 3 in observance of the 4th of July.

🗓️ Welcome Federal Credit Union will be closed on Monday, September 7 in observance of Labor Day.

🗓️ Welcome Federal Credit Union will be closed on Monday, October 12 in observance of Columbus Day. 

🗓️ Welcome Federal Credit Union will be closed on Wednesday, November 11 in observance of Veterans Day.

🗓️ Welcome Federal Credit Union will be closed for the Thanksgiving Holiday on November 26 & 27, 2025.

🗓️ As we close out 2026 and think forward to 2027, WFCU would like to wish all of our members and their families a wonderful holiday season and a prosperous New Year! Please be advised of our holiday schedule. 

Our auditors, Cantey Tiller Pierce & Green, LLP, may contact select members for routine account verification. Thank you for your careful review.

🗓️ Mark your calendar: WFCU's 2026 Annual Meeting - Members Only -  is Wednesday, May 20. RSVP today!

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