Testimonials

It was my first time shopping for an Auto Loan and Welcome CU was able to offer me a product no other bank or credit union could come close to. And beyond that Donna was very easy to work with and got me squared away quickly. I look forward to working with Welcome CU in the future!

Just a phone call away. Much better than these corporate banks.

I was having a hard time finding a land only loan in NC, until I found Welcome Federal. I made one phone call to the Zebulon branch and found Gail Cone. Gail has been an absolute dream to work with! She answered every question, quick to respond, and has demonstrated the definition of outstanding customer service. Thank you, Gail & Welcome Federal.

Diana and Loris were very knowledgeable and helpful for helping me open an account and gave me clear instructions for mortgage and HELOC options. I have high regard for the team.

As a FedEx Employees Credit Union member needing to do some “in-person” interacting and discussing of accounts I looked to the chat/text service online through Welcome for some questions on whether or not they could assist me at their location closest to me. I was told to leave my name and phone number so that a representative would get back to me via text and I was impressed at the amount of time on a Friday afternoon it took for the associate to get back to me and give me ALL of the answers I needed to my many questions; especially because I am not a direct member of their credit union.

If you’re looking for a local bank who have employees that care and are friendly as well as rates on loans you cannot beat with a traditional bank….do not hesitate to become a member! Cindy helped me during my time at the branch and I could not be more satisfied! A++

Excellent customer service. Cindy G. answered my web inquiry and was just a wealth of information. She was knowledgeable about the loan type I was looking for, gave me all the disclosures, answered all of my questions and offered to talk to another family member for me if needed. What a pleasure to talk to someone who actually takes the time to give great customer service. Cindy you are an asset to your company. THANK YOU.

I have been a long-time member of the Welcome Federal Credit Union, ever since my early Burroughs-Welcome days in 1982. Forty years ago! I have enjoyed many different exotic car loans utilizing Welcome’s lowest competitive APR interest rates and life insurance protection on those loans. It never hurts to just give Welcome a look, listen, and try!

Are you in the market for purchasing a car? Whether you are buying new or used or seeking to refinance your auto loan from another lender, Welcome Federal Credit Union believes a car payment should never cramp your style. I recently purchased a new car, and it was a quick and easy approvals process. Call Welcome today and don’t wait. They offer low-rate and hassle-free auto loans with terms up to 84 months.

In an individual consumer market with limited land loan options, WFCU provided us with knowledgeable, flexible, and exceptional service. WFCU was extremely resourceful in meeting our unique needs and circumstances and they were able to customize a loan program that met our deadlines and repayment capabilities. Their consistent follow-up and guidance brought our stress level down to nearly ZERO as we closed on time despite delays caused by outside influences. We weren’t just another loan to WFCU, we were a welcomed customer.

I’m incredibly grateful to the team at Welcome FCU, who helped me purchase my 2023 Silverado 2500 and a 2023 Blackjack boat! The process was simple, thanks to the outstanding customer service from the Greenville team. Liz and Raldy helped get me a great rate. My family and I can’t wait to enjoy our new boat all summer!

I love being a member of Welcome FCU. The ladies always greet me with radiant smiles. They’re very accommodating when assisting me with my financial needs. I love them, and I thank God for such wonderful employees who make the members feel like VIPS! 

I’ve been a member of Welcome FCU for 20 years and have taken out multiple loans with Welcome. Patricia Wright at the Henderson Branch has been helping me over the years with excellent member service. I love the convenience that Welcome provides me. Thank you to Patricia for always making me feel like a valued member!