Testimonials

It was my first time shopping for an Auto Loan and Welcome CU was able to offer me a product no other bank or credit union could come close to. And beyond that Donna was very easy to work with and got me squared away quickly. I look forward to working with Welcome CU in the future!

Just a phone call away. Much better than these corporate banks.

I was having a hard time finding a land only loan in NC, until I found Welcome Federal. I made one phone call to the Zebulon branch and found Gail Cone. Gail has been an absolute dream to work with! She answered every question, quick to respond, and has demonstrated the definition of outstanding customer service. Thank you, Gail & Welcome Federal.

Diana and Loris were very knowledgeable and helpful for helping me open an account and gave me clear instructions for mortgage and HELOC options. I have high regard for the team.

As a FedEx Employees Credit Union member needing to do some “in-person” interacting and discussing of accounts I looked to the chat/text service online through Welcome for some questions on whether or not they could assist me at their location closest to me. I was told to leave my name and phone number so that a representative would get back to me via text and I was impressed at the amount of time on a Friday afternoon it took for the associate to get back to me and give me ALL of the answers I needed to my many questions; especially because I am not a direct member of their credit union.

If you’re looking for a local bank who have employees that care and are friendly as well as rates on loans you cannot beat with a traditional bank….do not hesitate to become a member! Cindy helped me during my time at the branch and I could not be more satisfied! A++

Excellent customer service. Cindy G. answered my web inquiry and was just a wealth of information. She was knowledgeable about the loan type I was looking for, gave me all the disclosures, answered all of my questions and offered to talk to another family member for me if needed. What a pleasure to talk to someone who actually takes the time to give great customer service. Cindy you are an asset to your company. THANK YOU.

I have been a long-time member of the Welcome Federal Credit Union, ever since my early Burroughs-Welcome days in 1982. Forty years ago! I have enjoyed many different exotic car loans utilizing Welcome’s lowest competitive APR interest rates and life insurance protection on those loans. It never hurts to just give Welcome a look, listen, and try!

Are you in the market for purchasing a car? Whether you are buying new or used or seeking to refinance your auto loan from another lender, Welcome Federal Credit Union believes a car payment should never cramp your style. I recently purchased a new car, and it was a quick and easy approvals process. Call Welcome today and don’t wait. They offer low-rate and hassle-free auto loans with terms up to 84 months.

In an individual consumer market with limited land loan options, WFCU provided us with knowledgeable, flexible, and exceptional service. WFCU was extremely resourceful in meeting our unique needs and circumstances and they were able to customize a loan program that met our deadlines and repayment capabilities. Their consistent follow-up and guidance brought our stress level down to nearly ZERO as we closed on time despite delays caused by outside influences. We weren’t just another loan to WFCU, we were a welcomed customer.

I’m incredibly grateful to the team at Welcome FCU, who helped me purchase my 2023 Silverado 2500 and a 2023 Blackjack boat! The process was simple, thanks to the outstanding customer service from the Greenville team. Liz and Raldy helped get me a great rate. My family and I can’t wait to enjoy our new boat all summer!

I love being a member of Welcome FCU. The ladies always greet me with radiant smiles. They’re very accommodating when assisting me with my financial needs. I love them, and I thank God for such wonderful employees who make the members feel like VIPS! 

I’ve been a member of Welcome FCU for 20 years and have taken out multiple loans with Welcome. Patricia Wright at the Henderson Branch has been helping me over the years with excellent member service. I love the convenience that Welcome provides me. Thank you to Patricia for always making me feel like a valued member!

We’re thrilled with our new car loan experience at Welcome FCU! Securing a 5 percent rate was fantastic, and Loris provided exceptional service. They understood our needs, made the process  smooth and quick, and accommodated our busy schedules. Thanks to Loris and the team, we’ll definitely be recommending Welcome FCU to others!

I’ve been here for 26 years and any time that I need the credit union for anything they are helpful and they are here for us.

I’ve been a proud member of WFCU since 1990, and throughout the years, they’ve been my trusted partner for financing. With the help of WFCU, I’ve financed a total of six cars and a truck.

Donna LishLaFontant and the entire Welcome team have consistently exemplified top-notch service. Their courtesy, professionalism, and responsiveness have been unwavering. I can confidently  say that I’ve never encountered a negative interaction in all my years.

I have done business with them for 19 years and they are the Best hands down!

I have had a great experience each time I have dealt with Welcome FCU, responsive, fast, and efficient. Easy Breezy.

I am a long-time customer of this credit union. The staff are friendly, professional and very helpful. I would recommend this credit union to anyone looking for good rates and helpful staff.

I’m always happy with the customer service I receive from Welcome Federal Credit Union.

Thomas made me feel very welcomed. Very friendly and great service.

Their staff are always patient and professional.

Courtesy is the best way to describe the experience at the branch!

Extremely professional, friendly and helpful. Sharon explained everything and was so pleasant to deal with. So nice to work with a bank that genuinely seems to want your business. Very refreshing, especially in today’s world. Thank you Welcome.

Thomas Boone helped me choose a CD in the Morrisville branch yesterday. He took time with me and helped me think through the benefits of different forms of saving plans. He was thorough, patient, and very friendly.

Thanks, Thomas!

Thomas Boone has been incredibly helpful, knowledgeable, friendly, and quick to respond throughout this process. The process itself has been very easy and efficient.

I love my experience so far with Welcome.

Thank you, Diana, for your excellent customer service.

Welcome Federal Credit Union meets all my banking needs.

Thomas was very helpful and knowledgeable.

Liz was EXCELLENT! She advocated for us and let us know that a dealership was being untruthful, which saved us a lot of money in the long run and from us buying a car that was being seriously misrepresented.

Donna is amazing! She checked in regularly to ensure everything was going smoothly, took the time to walk me through everything, and answered all of my questions quickly and accurately. I wouldn’t go with anyone else!

First, thank you again for a pleasurable experience with my latest auto loan! I appreciate your diligence and patience through the process. My “new” car is happily parked in my garage. I quickly found the perfect car for me, well within my budget. I knew exactly what I was walking into and didn’t need to haggle with the salesperson. Thank you Donna for making this process seamless!

We have been with WFCU for 24 years and have worked with Loris for the past 18 years. Whether it was cars, land loans, HELOC, we always called Loris and would never go anywhere else. Loris has been so knowledgeable, helpful, and has shown us the best service ever. We’ve invited our family members to join, and now their friends have joined.

We enjoyed working with Donna & Diana to set up a new account and get a car loan at Welcome! The process was very smooth and personal. It’s so nice to be able to work with a small, local bank. They were able to do everything via phone and email for us, so we didn’t have to leave home with our new baby!

I have been a member of Welcome Credit Union my entire life. I truly love the staff, they are more like family members than my bankers.

Superb customer service, polite, friendly, and professional.

We have been with Welcome Federal Credit Union for 20 years. They have been great to help out when we have needed it. The staff are very nice and will go out of their way to answer your questions and to solve any issues. We love being members of WFCU.

Visiting the Welcome Federal Credit Union is always a positive experience. Customer service is always great. They are able to answer any questions you have regarding your account; virtual banking and their many offers regarding CDs, IRA, Loans etc.

Gena was amazing in helping to open our new accounts. We just moved to Zebulon from out of state & she made us feel very welcome!

I was having a hard time finding a land only loan in NC, until I found Welcome Federal. I made one phone call to the Zebulon branch and found Gail Cone. Gail has been an absolute dream to work with! She answered every question, quick to respond, and has demonstrated the definition of outstanding customer service. Thank you, Gail & Welcome Federal.

I have been with this credit union for many years. It’s great to do business with a company where you see the same people year after year. The staff is friendly and knowledgeable and always ready to help.

Love my Welcome Credit Union. No bank can compare.

Had a great experience opening up my account here. Sharon Merritt was very nice and accommodating. Highly recommend!

Donna LishLaFontant was a great person to work with. She provided understanding and prompt service. Very responsive to my needs and tried to problem-solve with me. Pleasure dealing with Donna and Welcome Credit Union

They were so helpful and efficient. We were in a bind, Brian and Sharon, saved the day.

One credit union employee has consistently gone way above and beyond to provide the most amazing customer service that I’ve ever received from any company or organization, and that person is Sharon. No matter how complex my banking requests have been, Sharon has consistently been there for me to quickly, efficiently, and professionally resolve the issues; her personal tenacity (for which I’m exceedingly grateful for) has far exceeded my expectations.

I used Welcome Federal Credit Union and their Car Connection service a few years ago to purchase my car, and now its paid off! By far the best, least stressful, and easiest car buying process I have gone through.

So glad Gena was able to help me get the car of my dreams with a good rate and an easy process!

THE BEST OF THE BEST! My wife and I recently moved to Morrisville NC from Wisconsin and were looking for a financial institution. From the time we walked in the door at the Chapel Hill Road in Morrisville NC location, we were treated like family. Not only did the loan officer Donna answer all our questions, the branch manager and counter service rep., were extremely helpful! This is the customer service EVERY business should strive for! Thank you for the awesome WELCOME and making us feel at home!