Privacy Notice

Privacy Notice

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10810 Chapel Hill Rd.
Morrisville, NC 27560
Revised April 2023
FACTS What does Welcome Federal Credit Union do with your personal information?
Why? Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.
What? The types of personal information we collect and share depend on the product or service you have with us. This information can include:

  • Social Security number and income
  • Account balances and payment history
  • Credit history and credit scores

When you are no longer our member, we continue to share your information as described in this notice.

How? All financial companies need to share members’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their members’ personal information; the reasons that Welcome Federal Credit Union chooses to share; and whether you can limit this sharing.
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Reasons we can share your personal information Does Welcome Federal Credit Union share? Can you limit this sharing?
For our everyday business purposes as permitted by law – Such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus Yes No
For our marketing purposes –
To offer our products and services to you
Yes No
For joint marketing with other financial companies Yes Yes
For our affiliates’ everyday business purposes –
Information about your transactions and experiences
Yes No
For our affiliates’ everyday business purposes –
Information about your creditworthiness
No We don’t share
For our affiliates to market to you No We don’t share
For nonaffiliates to market to you No We don’t share
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To limit
our sharing
Call toll-free Phone 888-932-8148 – choose your branch from the menu prompt.

Please note:
If you are a new member, we can begin sharing your information 30 days from the date we sent this notice. When you are no longer our member, we continue to share your information as described in this notice.
However, you can contact us at any time to limit our sharing
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Questions? Call toll-free 888-932-8148 – choose your branch from the menu prompt; or
Visit www.welcomecu.org, click Privacy Policies under About WFCU.
Who we are
Who is providing this notice? Welcome Federal Credit Union
What we do
How does Welcome Federal Credit Union protect my personal information? To protect your personal information from unauthorized access and use,
we use security measures that comply with federal law. These measures
include computer safeguards and secured files and buildings.We also restrict access to nonpublic personal information about you to
those employees who need to know the information for legitimate
business purposes to provide products and services to you.
How does Welcome Federal Credit
Union collect my personal
information?
We collect your personal information, for example, when you

  • Open an account or apply for a credit union service
  • Make deposits or withdrawals from your account
  • Pay your bills or apply for a loan
  • Visit our website, provide us information on any online or mobile
    application or transaction, or information you send us by an email
  • Use your credit or debit card

We also collect your personal information from others, such as credit
bureaus and other companies.

Why can’t I limit all sharing? Federal law gives you the right to limit information sharing as follows:

  • Sharing for affiliates’ everyday business purposes – information about your creditworthiness
  • Affiliates from using your information to market to you
  • Sharing for nonaffiliates to market to you

State laws and individual companies may give you additional rights to
limit sharing.

What happens when I limit
sharing for an account I hold
jointly with someone else?
When you choose to limit sharing, the request is on the behalf of all joint
account owners.
Definitions
Affiliates Companies related by common ownership or control. They can be
financial and nonfinancial companies.
Our affiliates include financial companies such as financial service
centers and mortgage and credit card service companies. Welcome
Federal Credit Union does not share with affiliates so they can market
to you.
Nonaffiliates Companies not related by common ownership or control. They can be
financial or nonfinancial companies.

  • Welcome Federal Credit Union does not share with nonaffiliates so
    they can market to you.
Joint Marketing A formal agreement between nonaffiliated financial companies where we
jointly market financial products or services to you.

  • Our joint marketing partners include financial service and insurance
    companies.

If you link to another site from any of our pages, you are leaving our site pages, and we cannot be held responsible for any information that may be gathered at a linked site. We make every effort, however, to ensure that all linked sites follow similar privacy policies as ours to offer you maximum security and privacy.

Welcome Federal Credit Union will be closed on Monday, February 19 in observance of President's Day.

Now is the time to get the best returns on your cash with higher interest rates on your Certificate and Money Market accounts!

Please be advised that the Henderson Branch will be closed on Friday, March 29 in observance of Good Friday.

Now is the time to get the best returns on your cash with higher interest rates on your Certificate and Money Market accounts!

Welcome Federal Credit Union will be closed on Monday, May 27 in observance of Memorial Day.

Now is the time to get the best returns on your cash with higher interest rates on your Certificate and Money Market accounts!

Welcome Federal Credit Union will be closed on Wednesday, June 19 in observance of Juneteenth.

Now is the time to get the best returns on your cash with higher interest rates on your Certificate & Money Market accounts!   

Please be advised of our holiday hours for Independence Day: all WFCU branches will be closed on Thursday, July 4. The Zebulon-GSK branch will be closed July 1 - July 5.

Now is the time to get the best returns on your cash with higher interest rates on your Certificate & Money Market accounts!   

Welcome Federal Credit Union will be closed on Monday, September 2 in observance of Labor Day.

Now is the time to get the best returns on your cash with higher interest rates on your Certificate & Money Market accounts!   

Welcome Federal Credit Union will be closed on Monday, October 14 in observance of Columbus Day. 

Now is the time to get the best returns on your cash with higher interest rates on your Certificate and Money Market accounts!

Welcome Federal Credit Union will be closed on Monday, November 11 in observance of Veterans Day.

Now is the time to get the best returns on your cash with higher interest rates on your Certificate & Money Market accounts!   

Welcome Federal Credit Union will be closed for the Thanksgiving Holiday on November 28 & 29, 2024.

Now is the time to get the best returns on your cash with higher interest rates on your Certificate & Money Market accounts!   

As we close out 2024 and think forward to 2025, WFCU would like to wish all of our members and their families a wonderful holiday season and a prosperous New Year! Please be advised of our holiday schedule.

The owner of this website has made a commitment to accessibility and inclusion, please report any problems that you encounter using the contact form on this website. This site uses the WP ADA Compliance Check plugin to enhance accessibility.