Social Media Policy – Welcome Federal Credit Union

Date: 8/7/2024

Introduction

At Welcome Federal Credit Union,  we value the power of social media as a tool to engage with our members, share valuable information, and foster a sense of community. This policy outlines the guidelines and expectations for our members when interacting on our official social media platforms.

Purpose

This policy ensures that our social media presence remains professional, respectful, and aligned with our credit union’s values and goals. It aims to protect Welcome Federal Credit Union’s reputation, safeguard member information, and promote a positive and inclusive online environment.

Guidelines for Members

  1. Respectful Engagement:
    • Engage respectfully and thoughtfully in discussions.
    • Avoid using offensive, derogatory, or inappropriate language.
  1. Privacy:
    • Do not share personal or sensitive information about yourself or others.
    • Report any privacy concerns immediately to Welcome Federal Credit Union.
  1. Relevance:
    • Keep comments and posts relevant to the topic of discussion.
    • Avoid spam or off-topic content.
  1. Constructive Feedback:
    • We welcome constructive feedback and suggestions.
    • For specific issues or complaints, contact our member services directly for assistance.

Monitoring and Enforcement

  • Welcome Federal Credit Union reserves the right to monitor all official social media channels.
  • Any content that violates this policy may be removed without notice.
  • Members who violate this policy may be restricted from participating in our social media channels.

Conclusion

By adhering to these guidelines, we can ensure that Welcome Federal Credit Union’s social media presence remains a positive and informative space for everyone. Thank you for your cooperation and helping us build a strong online community.

🗓️ Scheduled Maintenance: Online banking will be temporarily unavailable on May 19, 2026, from 2:00 a.m. ET to 9:00 a.m. ET as we complete a scheduled upgrade. We appreciate your patience.

🗓️ Henderson Branch: Our Henderson branch will be open from 10 AM - 3 PM on Thursday, August 20.

🗓️ Welcome Federal Credit Union will be closed on Monday, May 25 in observance of Memorial Day.

🗓️ Welcome Federal Credit Union will be closed on Friday, June 19 in observance of Juneteenth.

🗓️ Welcome Federal Credit Union will be closed on Friday, July 3 in observance of the 4th of July.

🗓️ Welcome Federal Credit Union will be closed on Monday, September 7 in observance of Labor Day.

🗓️ Welcome Federal Credit Union will be closed on Monday, October 12 in observance of Columbus Day. 

🗓️ Welcome Federal Credit Union will be closed on Wednesday, November 11 in observance of Veterans Day.

🗓️ Welcome Federal Credit Union will be closed for the Thanksgiving Holiday on November 26 & 27, 2025.

🗓️ As we close out 2026 and think forward to 2027, WFCU would like to wish all of our members and their families a wonderful holiday season and a prosperous New Year! Please be advised of our holiday schedule. 

Our auditors, Cantey Tiller Pierce & Green, LLP, may contact select members for routine account verification. Thank you for your careful review.

🗓️ Mark your calendar: WFCU's 2026 Annual Meeting - Members Only -  is Wednesday, May 20. RSVP today!

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