Welcome Net Promoter Survey - Welcome Federal Credit Union

Very unlikely	Unlikely	Neutral	Likely	Very likely
Very unlikelyItem #1 Very unlikely	UnlikelyItem #1 Unlikely	NeutralItem #1 Neutral	LikelyItem #1 Likely	Very likelyItem #1 Very likely

	Not important at all	Somewhat important	Important	Very important	Extremely important
Quick service at branch	Not important at allQuick service at branch Not important at all	Somewhat importantQuick service at branch Somewhat important	ImportantQuick service at branch Important	Very importantQuick service at branch Very important	Extremely importantQuick service at branch Extremely important
Quality of products and service	Not important at allQuality of products and service Not important at all	Somewhat importantQuality of products and service Somewhat important	ImportantQuality of products and service Important	Very importantQuality of products and service Very important	Extremely importantQuality of products and service Extremely important
Availability of branches	Not important at allAvailability of branches Not important at all	Somewhat importantAvailability of branches Somewhat important	ImportantAvailability of branches Important	Very importantAvailability of branches Very important	Extremely importantAvailability of branches Extremely important
E-banking functionality	Not important at allE-banking functionality Not important at all	Somewhat importantE-banking functionality Somewhat important	ImportantE-banking functionality Important	Very importantE-banking functionality Very important	Extremely importantE-banking functionality Extremely important
Friendly services at branches	Not important at allFriendly services at branches Not important at all	Somewhat importantFriendly services at branches Somewhat important	ImportantFriendly services at branches Important	Very importantFriendly services at branches Very important	Extremely importantFriendly services at branches Extremely important
Developed network of ATMs	Not important at allDeveloped network of ATMs Not important at all	Somewhat importantDeveloped network of ATMs Somewhat important	ImportantDeveloped network of ATMs Important	Very importantDeveloped network of ATMs Very important	Extremely importantDeveloped network of ATMs Extremely important

🗓️ Scheduled Maintenance: Online banking will be temporarily unavailable on May 19, 2026, from 2:00 a.m. ET to 9:00 a.m. ET as we complete a scheduled upgrade. We appreciate your patience.

🗓️ Henderson Branch: Our Henderson branch will be open from 10 AM - 3 PM on Thursday, August 20.

🗓️ Welcome Federal Credit Union will be closed on Monday, May 25 in observance of Memorial Day.

🗓️ Welcome Federal Credit Union will be closed on Friday, June 19 in observance of Juneteenth.

🗓️ Welcome Federal Credit Union will be closed on Friday, July 3 in observance of the 4th of July.

🗓️ Welcome Federal Credit Union will be closed on Monday, September 7 in observance of Labor Day.

🗓️ Welcome Federal Credit Union will be closed on Monday, October 12 in observance of Columbus Day.

🗓️ Welcome Federal Credit Union will be closed on Wednesday, November 11 in observance of Veterans Day.

🗓️ Welcome Federal Credit Union will be closed for the Thanksgiving Holiday on November 26 & 27, 2025.

🗓️ As we close out 2026 and think forward to 2027, WFCU would like to wish all of our members and their families a wonderful holiday season and a prosperous New Year! Please be advised of our holiday schedule.

Holiday Closings

Our auditors, Cantey Tiller Pierce & Green, LLP, may contact select members for routine account verification. Thank you for your careful review.

🗓️ Mark your calendar: WFCU's 2026 Annual Meeting - Members Only - is Wednesday, May 20. RSVP today!

More Info