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Coronavirus: Preparing for the Unknown

ATMs and drive-through windows are available at Main and Zebulon-Gannon branches.
Greenville and Henderson branches are open, but masks are required for personal assistance.
The Moore Drive branch is closed.

Coronavirus—aka COVID-19. It has flooded our social media, nightly news, and communities. It goes without saying that this thing has created worry and panic across the globe. But if you’re looking for that here—you won’t find it.

We can help – Financial Assistance at Welcome Credit Union

Please know that we’re here for you – every step of the way – and are committed to giving you all the financial guidance you need.

Yes, this virus impacts all of us, whether you’re affected by the virus itself, becoming filled with anxiety from the news, or having to juggle school cancellations and changing work situations. We’re all feeling it in some way. And with many Americans living paycheck to paycheck, it’s easy to see why these fluctuating work situations can take a heavy toll. We’re here for you.


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Loris Miles Main & Moore Drive Branches (919) 474-3244 or (919) 483-8899
Donna Lish-LaFontant Main Branch (919) 474-3241
Donna Dash Greenville Branch (252) 758-3535
Tarrah Joyner Greenville Branch (252) 758-3333
Gail Cone Zebulon-GSK & Gannon Branches (919) 404-4749
Jamie Rhodes Zebulon-GSK & Gannon Branches (919) 404-4746
Patricia Wright Henderson Branch (252) 430-3662

If your employment has been impacted by COVID-19, also known as the Coronavirus, give us a call. We have options to help you through this including a Pandemic Relief Loan that may help you. Please phone one of our loan staff to discuss how we can help you with this loan. Click to apply.

What Happens If My Work Situation Is Affected by the Coronavirus?

It’s no secret that things are shutting down all across the world. The thought of potentially missing a paycheck can be overwhelming. Below are some actions you can take that may help. But first, step back and take a big, deep breath.
Did you do it? We are serious, breathe…..Okay, good.

3 Things that might help

1. Get on a budget.

If you aren’t already living on a budget, the time is now! Making a monthly budget will show you exactly where your money is going—no ifs, ands, or buts about it. And you don’t have to rely on a yellow lined notebook to crunch the numbers. As Welcome Credit Union members you have access to the Credit Management Coach. Click the link below to get started.

credit management

If your income or line of work has been affected lately, then make a budget based on the amount of money you do have. It’s time to squeeze every last penny out of what you’ve got. It might be tough to switch up your lifestyle, but you’ve got to make temporary sacrifices to get through this.

2. Take care of You.
When the going gets rough—like it is right now—you need to focus on the things you really need to survive. Below are four examples of priority items that may need to be paid before anything else:

  • Food
  • Shelter
  • Utilities
  • Transportation

These are examples of the basics you need to keep going so you can live to fight another day. And food is number one on the list, for obvious reasons. If there’s any money left over after you take care of your list of priorities, make a list of what else you need to pay and tackle that in order of importance.

If you receive funds from the government and/or unemployment, try to stretch those funds to pay the essentials.

3. Look for things to cut.
This is the time to cut back on any unnecessary expenses that you can. Stop or pause your subscriptions (think Netflix, Hulu, meal delivery kits, specialty makeup boxes). They aren’t going anywhere, and you can easily pick them back up once everything blows over and you have extra cash to spend again. Don’t forget to call your cable, internet, and cellular providers to see if there’s anything they’ll do to work with you during this time. Be open and honest, and let them know your situation. You’ll never know if you don’t ask! And since you already have them on the line, go ahead and downgrade or pause your service for now. We know making sacrifices like this can feel like adding insult to injury when you’re already hurting. But keep reminding yourself: This is not forever. We’re going to make it through this! You’re making temporary sacrifices to tread water until this storm passes.


Times might be tough and the headlines might be discouraging, but that doesn’t mean you need to lose hope too. Hang in there! Wherever you’re at right now, just know you’re not alone in any of this. We’re all taking this one day at a time. We will get through this. We already are getting through it. Moment by moment. Day by day. Hope springs eternal. And that hope is worth a lot more than a giant stash of hand sanitizer and bulk toilet paper.
Remember this: We are open. While our lobbies may be closed, we are here and can still help! Call us toll-free at Phone 1-888-932-8148 or click to find your branch’s contact information.

We will get through this together. Ask for help!

Stay safe,
Your Welcome Credit Union Team
You’re Always Welcome.