Don’t let Amazon become Scam-azon

photo of a phone that says unknown caller

Don’t let Amazon become Scam-azon

“There’s something wrong with your Amazon account.” It could be a suspicious purchase, a lost package, or an order they can’t fulfill. If you’ve received one of these calls and hung up, you did the right thing.

Spam calls are running rampant right now from scammers pretending to be companies like Amazon and Apple trying to convince you that there’s an issue with your account, and they just need a little information from you. The problem is, that little bit of information they are requesting could cost you big time. In fact, one credit union member who encountered this kind of call unknowingly gave up their information to the scammer and lost $7,000!

“While some departments at Amazon will make outbound calls to customers, Amazon will never ask you to disclose or verify sensitive personal information or offer you a refund you do not expect,” Amazon said in a recent response to these bogus calls. Amazon advises that you report any suspicious or fraudulent correspondence by visiting Report Suspicious Emails, Phone Calls, Text Messages, or Webpages for more information.

In most of these scenarios, callers are being directed to push certain numbers for assistance.
If you get an unexpected call or message about a problem with any of your accounts, hang up.

  • Do not press 1 to speak with customer support.
  • Do not call the phone number they gave you.
  • Do not give out your personal information.

If you feel you have fallen victim to one of these scams, please contact the credit union immediately. We can assist you in proactively securing your accounts to try and avoid any losses. Call us at (888) 932-8148 or send us a text with Webchat in the bottom right corner of our website.

Please be advised that the Henderson branch will be closed on Tuesday, July 16, and Wednesday, July 17 and be open from 7:30 - noon on Thursday, July 18, and Friday, July 19.

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Now is the time to get the best returns on your cash with higher interest rates on your Certificate & Money Market accounts!   

Welcome Federal Credit Union will be closed on Monday, October 14 in observance of Columbus Day. 

Now is the time to get the best returns on your cash with higher interest rates on your Certificate and Money Market accounts!

Welcome Federal Credit Union will be closed on Monday, November 11 in observance of Veterans Day.

Now is the time to get the best returns on your cash with higher interest rates on your Certificate & Money Market accounts!   

Welcome Federal Credit Union will be closed for the Thanksgiving Holiday on November 28 & 29, 2024.

Now is the time to get the best returns on your cash with higher interest rates on your Certificate & Money Market accounts!   

As we close out 2024 and think forward to 2025, WFCU would like to wish all of our members and their families a wonderful holiday season and a prosperous New Year! Please be advised of our holiday schedule.

Attention Members: Please be advised the Henderson Branch will be closing at 12:30 today, Friday, May 31st.

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